Nursing home & long-term care Medicaid
Rooted in care. Built to be approved.
Arbor prepares and files nursing home Medicaid applications from the first call to the approval letter. One dedicated case manager, one flat fee agreed up front, and a file built so your county has no reason to send it back.
- Flat fee, no retainer
- Handled entirely by phone, email, and secure upload
- New York & county-administered states
Why families choose us
The paperwork is ours to carry. The time is yours to keep.
Built to be approved the first time
Most denials for eligible applicants come down to a missing statement or an unanswered county request. We document every account and transaction before the file is submitted, then answer each verification request before its deadline.
One flat fee, agreed up front
You know the full cost on the first day. Attorneys often bill by the hour for the same paperwork; our fee does not change as the file grows or the county asks for more.
One case manager, start to finish
The person who answers your first call is the person who talks to the banks, the caseworker, and the facility. You never have to re-explain your situation.
How it works
Four steps from first call to approval
Free consultation
A short call to understand income, assets, and care needs, and to tell you where things stand.
One agreement, one fee
A written agreement with a flat fee and a case manager assigned the same day.
Records and preparation
We gather up to 60 months of records and build the file to county standards.
Filing and follow-through
We file, answer every county request, and stay on it until a determination.
Three ways to apply. Only one takes it off your plate.
| Task | Apply yourself | Hire an attorney | Arbor |
|---|---|---|---|
| Gather 60 months of statements from every bank | You do | Often you do | We do |
| Office visits required | County office | Usually | Never |
| Answer county verification requests | You do | Billed hourly | We do |
| One named case manager | — | Varies | Always |
| Cost | Your time | Hourly rate | One flat fee |
For families
Your parent needs care now. The application shouldn't wait on you.
We work with adult children, spouses, and applicants themselves, whether care starts next month or started last week.
Start your applicationFor nursing homes
Fewer residents stuck in Medicaid pending.
Refer families at admission. Your business office gets one contact and a clear status on every open file.
Facility partnerships“I had five years of my mother's bank statements in a shopping bag. Our case manager told me exactly what to send, handled every call with the county, and phoned me when the approval came through.”
Placeholder testimonial · Daughter of a resident, Erie County, NY
What does Arbor do?
We prepare, file, and follow up on long-term care Medicaid applications for people entering or living in nursing homes and other long-term care settings. We work with the county office until a determination is issued.
How much does it cost?
One flat fee, quoted in writing before any work begins. It does not change based on how many hours the file takes or how many requests the county sends.
My parent is already in a nursing home. Is it too late?
No. Many families come to us after admission. Start your application as soon as you can, because the filing date affects when coverage can begin.
Do I need to meet with you in person?
No. We work entirely by phone, email, and secure document upload, so you can work with us from anywhere in the states we serve.